Returns & Exchanges
At Simply Deen, your satisfaction is our priority, and we offer a 30-day return window for items in their original, unworn condition. We strive to make the return and exchange process as seamless and straightforward as possible for our community.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.